Product · Healthcare CRM

Built for hospitals. Not configured to look like one.

Every patient enquiry — from any channel — captured, scored by AI, routed to the right department, and tracked to booked appointment and revenue.

15 min
first-response SLA
0–100
AI lead score on every enquiry
6
role-based dashboards
users — one flat licence

How it works

From first click to booked revenue.

No enquiry waits, no follow-up is forgotten, and every dirham is attributed.

01

Capture

Ads, web forms, calls & chat land in one queue — deduplicated.

02

AI triage

Scored 0–100 on urgency, intent & source quality.

03

Auto-assign

Routed by speciality, doctor & branch — with SLA timers.

04

Outreach

Agents call with AI scripts; every attempt is logged.

05

Book

Appointment set, reminders sent, no-shows tracked.

06

Revenue

Visit outcome & billing tied back to the original channel.

Modules

Everything a patient-access team runs on.

Patient pipeline

A Kanban board from first touch to booked — leads become patients automatically.

Appointments

Booked, confirmed, visited, or no-show — with automatic reminders at 24 h and 30 min.

Assignment engine

Rule-based routing by doctor, speciality & branch, with escalation when SLAs slip.

Marketing attribution

Cost per lead, per acquisition & ROI — by channel, campaign and speciality.

Revenue tracking

Consultation, procedure & package revenue tied to facility, speciality and source.

Roles & audit

Six role dashboards, granular permissions, and a full audit trail on every record.

In production

Running on real patient volume.

Patient leads by speciality

Live demo tenant · 2,244 leads

General Medicine
1,468
Gynaecology
270
ENT
135
Orthopedics
117
Cardiology
110
Rheumatology
101
Neurology
43

Anonymized data from the live demo environment.

Why teams switch

  • Healthcare-native — enquiry types, urgency, doctors, facilities & specialities are first-class, not custom fields
  • One flat licence — unlimited users, no per-seat maths
  • Nothing slips — 15-minute SLAs, 24-hour follow-ups, and escalation up to six levels
  • Days, not weeks — customization measured in days

Security & compliance

Your data, your rules, your region.

UAE PDPL control-mapped DHA & ADHICS aligned Encrypted at rest & in transit Role-based access + MFA Full audit logs Cloud (UAE region) or fully on-premises

Get started

See it on your patient journey.

A live walkthrough with real workflows — not slides.